BPM_Business Process Management

Business Process Management – BPM.

BPM (Business Process Management) is designed to standardize, automate, and optimize all business processes, enabling companies to operate more efficiently, save time, and increase productivity.

IIQ’s BPM solution digitizes manual workflows into electronic processes, facilitates data flow across departments, minimizes errors, enhances transparency, and improves decision-making within the organization.

BPM for Businesses

✅ Tự động hóa quy trình nghiệp vụ, loại bỏ các bước thủ công, giảm phụ thuộc vào con người.

✅ Automates business processes, eliminates manual steps, and reduces dependency on personnel.

✅ Standardizes operational processes, ensuring consistency and compliance with internal rules and regulations.

✅ Monitors and measures performance (KPIs) for each department and process.

✅ Increases flexibility – processes can be quickly adjusted when business models change.

✅ Integrates with other systems such as ERP, CRM, HRM, and DMS to create a continuous operational workflow.

Key Features of BPM

• Process Designer: Allows users to design, configure, and adjust the company’s business processes.
• Workflow Management: Automates approval workflows including submission, confirmation, e-signature, and role-based notifications.
• Monitoring & Analytics: Provides dashboards to track progress, performance, and bottlenecks of each process.
• User & Role Management: Assigns detailed permissions to departments, positions, and individuals.
• Document & Data Management: Stores records, documents, and forms linked to each process step for easy retrieval.
• Integration API: Easily connects with ERP, CRM, HRM, DMS, Email, or digital signature systems.

Benefits of Implementing BPM

✅ Faster workflow processing: Approval and document processing times are shortened through automated workflows.

✅ Reduce risk & errors: Eliminates paper-based processes, reduces manual errors, and ensures data consistency.

✅ Improve performance & Transparency: Real-time monitoring of all processes and performance measurement at individual and departmental levels.

✅ Easy scalability & Customization: Manages all processes – from administration, HR, finance, production, to customer service – on a single platform.

✅ Drives comprehensive digital transformation: BPM is the backbone of a digital management system, enabling lean, transparent operations with seamless data flow.

Businesses Suitable for BPM

• Companies relying heavily on paper-based, manual processes that are difficult to monitor.
• Medium and large enterprises needing process standardization across departments.
• Organizations implementing ERP or DMS systems that require integrated workflow data.
• Companies aiming for full digital transformation with a centralized management platform.